Privacy Policy

1. Introduction

Welcome to RACCon (Risk, Assurance and Compliance Conference). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website raccon.io and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for conferences or events
• Sign up for our newsletter
• Apply to speak at our conferences
• Volunteer for events
• Contact us through our website
• Fill out surveys or feedback forms

The personal information we collect may include:

• Name and contact information (email, phone number)
• Company name and job title
• Professional background and expertise
• Dietary preferences and accessibility requirements
• Payment and billing information
• Social media profiles (if provided)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Operating system and device information
• Pages viewed and time spent on pages
• Referral sources and exit pages
• Date and time stamps

3. How We Use Your Information

We use the information we collect or receive to:

• Process your conference registrations and manage event logistics
• Send you confirmation emails and event-related communications
• Provide customer support and respond to your inquiries
• Send you newsletters and promotional materials (with your consent)
• Improve our website, services, and user experience
• Analyze usage patterns and conduct research
• Prevent fraudulent activities and ensure security
• Comply with legal obligations and enforce our terms
• Create and manage speaker profiles and schedules
• Generate attendance certificates and CPE documentation

4. Sharing Your Information

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processing and transaction management
• Email marketing and communication platforms
• Event management and registration systems
• Website analytics and performance monitoring
• Cloud storage and hosting services

4.2 Conference Sponsors and Partners

With your explicit consent, we may share your contact information with conference sponsors and partners for networking purposes and relevant opportunities.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information
• Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw your consent for processing at any time
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us at support@raccon.io. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.

Types of cookies we use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your preferences and settings
• Marketing Cookies: Track visitor behavior for advertising purposes (with consent)

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods:

• Event registration data: 5 years after the event
• Newsletter subscriptions: Until you unsubscribe
• Contact form inquiries: 3 years after resolution
• Financial records: 7 years as required by law

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: