Getting Started

Welcome to RACCon (Risk, Assurance and Compliance Conference)! This documentation will help you make the most of our global compliance conferences and platform.

Quick Start Guide

  1. Browse upcoming conferences on our Events page
  2. Select a conference that interests you
  3. Click "Register Now" and complete the registration form
  4. Receive confirmation email with ticket and event details
  5. Attend the conference and network with professionals

New to cybersecurity conferences?

Check out our Attendee Guide for tips on maximizing your conference experience.

Attendee Guide

Before the Conference

Registration Process

  • Choose Your Conference: Review conference topics, speakers, and agenda
  • Register Early: Take advantage of early-bird discounts
  • Complete Profile: Provide accurate information for networking
  • Special Requirements: Indicate dietary needs or accessibility requirements

Preparation Tips

  • Review the conference agenda and plan sessions to attend
  • Research speakers and prepare questions
  • Bring business cards for networking
  • Charge your devices and bring portable chargers
  • Download the conference app (if available)

During the Conference

  • Check-in: Arrive early to collect your badge and materials
  • Networking: Attend networking sessions and connect with peers
  • Engagement: Participate in Q&A sessions and discussions
  • Notes: Take notes or photos (where permitted)
  • Social Media: Share insights using our conference hashtag

After the Conference

  • Access session recordings within 48 hours
  • Download your attendance certificate
  • Submit CPE credit documentation if applicable
  • Follow up with connections made at the event
  • Complete feedback survey to help us improve

Pro Tip

Set up meetings with specific attendees in advance using our networking portal to maximize your time at the conference.

Speaker Guide

Application Process

  1. Submit a speaker application through our registration form
  2. Include your topic, abstract (150-200 words), and speaker bio
  3. Provide links to previous presentations or publications
  4. Await review by our program committee (2-3 weeks)
  5. Receive acceptance notification with next steps

Presentation Guidelines

Content Requirements

  • Duration: 45-minute sessions (40 min presentation + 5 min Q&A)
  • Format: PowerPoint, PDF, or live demonstration
  • Originality: Content must be original or properly attributed
  • Relevance: Focus on practical insights and real-world applications
  • Vendor Neutrality: Avoid overtly promotional content

Technical Specifications

  • 16:9 aspect ratio for slides
  • Minimum 24pt font size for readability
  • High-contrast colors for projector display
  • Submit final presentation 3 days before event
  • Bring backup on USB drive

Speaker Benefits

  • Free conference admission
  • Professional recording of your presentation
  • Speaker certificate and profile on our website
  • Travel reimbursement (for select conferences)
  • Networking opportunities with industry leaders
  • Promotion across our social media channels

Important

All presentations will be recorded and shared with attendees. By speaking, you grant permission for recording and distribution.

Volunteer Guide

Volunteer Opportunities

  • Registration Desk: Check-in attendees and distribute materials
  • Session Moderator: Introduce speakers and manage Q&A
  • Technical Support: Assist speakers with A/V equipment
  • Networking Facilitator: Help attendees connect and navigate
  • Social Media: Live-tweet sessions and share updates

Volunteer Benefits

  • Free conference admission
  • Volunteer certificate and recommendation letter
  • Networking opportunities
  • Access to exclusive volunteer events
  • Skill development and experience

Volunteer Requirements

  • Commit to minimum 4-hour shift
  • Attend pre-event volunteer orientation
  • Professional appearance and demeanor
  • Punctuality and reliability
  • Basic technical knowledge (for tech support roles)

Technical Requirements

For Virtual Attendees

  • Internet: Minimum 5 Mbps download/upload speed
  • Browser: Latest Chrome, Firefox, Safari, or Edge
  • Audio: Headphones or speakers recommended
  • Camera: Optional for networking sessions
  • Software: No downloads required (browser-based)

For Speakers

  • Laptop: HDMI or USB-C output capability
  • Operating System: Windows 10+, macOS 10.14+, or Linux
  • Software: PowerPoint, Keynote, or PDF reader
  • Backup: Bring presentation on USB drive
  • Adapters: Bring necessary video adapters

Venue Provided Equipment

  • Projector and screen (16:9 aspect ratio)
  • Wireless microphone
  • Clicker/presenter remote
  • Wi-Fi access
  • Technical support staff

CPE Credits

Eligible Certifications

Our conferences qualify for CPE credits for the following certifications:

  • CISSP (ISC²)
  • CISM, CISA (ISACA)
  • CEH, CHFI (EC-Council)
  • CompTIA Security+, CASP+
  • GIAC certifications

How to Claim CPE Credits

  1. Attend minimum 75% of conference sessions
  2. Download your attendance certificate (available 7 days post-event)
  3. Note conference details: dates, hours, topics covered
  4. Submit to your certification body using Group A or equivalent category
  5. Keep certificate for audit purposes (typically 3-5 years)

CPE Credit Calculation

  • Full-day conference: 6-8 CPE credits
  • Half-day workshop: 3-4 CPE credits
  • Individual sessions: 1 CPE credit per hour

Note

CPE credit acceptance is at the discretion of your certifying body. We provide documentation, but cannot guarantee acceptance.

Troubleshooting

Common Issues

Registration Problems

Issue: Registration form not submitting

  • Check all required fields are completed
  • Try a different browser
  • Clear browser cache and cookies
  • Contact support if issue persists

Payment Issues

Issue: Payment declined or not processing

  • Verify card details and billing information
  • Check with your bank for international transaction approval
  • Try an alternative payment method
  • Contact our billing department

Virtual Access Problems

Issue: Cannot join virtual conference

  • Check your internet connection speed
  • Update your browser to the latest version
  • Disable VPN if running
  • Try accessing from a different device

Contact Support

If you're experiencing issues not covered here:

  • Email: support@raccon.io
  • Phone: +91 888 235 6963
  • Hours: Mon-Fri, 9 AM - 6 PM IST
  • Emergency: On-site support during events